Part / accessory · HP

HP 962 Black Original Ink Cartridge (3HZ99A)

verified 2026-10-07 Specs from HP OfficeJet Pro 9015e product page (replacement cartridges). Also known as: hp 962 black, 3hz99a.

Specs

ink HP 962 / 962XL ink cartridges (US)
Four individual cartridges for HP OfficeJet Pro 9010e/9020e series printers sold in the US.

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Good to know

Standard and XL are interchangeable: HP 962 black ~1,000 pages vs 962XL black ~2,000; color 962 ~700 vs 962XL ~1,600 each.
The printer ships with "HP 962 Setup" Instant Ink Ready cartridges.
HP cartridges are regionalized: the same-shaped cartridge carries a different number in other regions, and HP printers reject cartridges sold for a different region (HP Support Community documents a US printer rejecting cartridges bought in Mexico). Moving countries may require an HP-assisted region reset.
Models with an "e" suffix are HP+ enabled: if HP+ is chosen at setup, HP requires "exclusive use of Original HP Ink cartridges for the life of the printer", plus an HP account and an ongoing internet connection. Third-party or refilled cartridges will not work on an HP+-activated printer.
HP states these printers "use dynamic security measures to block cartridges using modified or non-HP circuitry" (HP product pages). Clone-chip third-party cartridges can stop working after a firmware update.

1 models in the graph.

HP OfficeJet Pro 9015e All-in-One Printer OEM verified
Box includes HP 962 Setup cartridges.

Informational only. Confirm with the manufacturer before buying or installing. Spotted a mistake? Report it.